Solved: The Case of the Missing Snapshot and the Failed VDP Backup
You’ve been working in the lab creating a plethora of virtual goodness and figure you’ll do a backup so generations will be able to enjoy the fruits of your labor. You download the vSphere Data Protection appliance and deploy it, schedule a backup job and get mixed success. Looking through your log of failed jobs you see “VDP: Operation failed due to existing snapshot”.
You check the snapshot manager, but find no snapshots. You even click ‘Consolidate’ – which completes successfully and relaunch the backup job, but it fails again.
“NOOOOO!!!!!” You cry out in unimaginable frustration.
Take a deep breath. This is a quick and easy fix and you’ll soon be the virtualization hero again. There are just some extra files in your VM folder that VDP doesn’t know what to do with.
- Open your web or C+ vCenter client and find the datastore your failing VM is attached to.
- Open the datastore browser for that datastore and find your failing VM folder.
- Leave the datastore browser window open and go back to the web or C+ client and perform a storage vMotion on the failing VM to another datastore.
- Upon completion, refresh your datastore browser. You should see at least one file left over.
- If the folder fails to delete, shutdown the VM and try again.
- Once the original folder has been successfully deleted, kick off the backup job again.
Congratulations! You are a true virtualization ninja.